SEO report of bankcustomer.gov

Help and Frequently Asked Questions about National Banks from OCC' ...

www.bankcustomer.gov/

Help with complaints and answers to frequently asked questions about national banks from OCC's HelpWithMyBank.gov.

   

 Tasks

  • Select one version of your site as main and make a redirect from other versions to that one.
  • Avoid using deprecated HTML tags.

 SEO

URL

Domain : www.bankcustomer.gov/

Character length : 21

Title
Help and Frequently Asked Questions about National Banks from OCC's HelpWithMyBank.gov
Description
Help with complaints and answers to frequently asked questions about national banks from OCC's HelpWithMyBank.gov.
Keywords (meta keywords)
national banks, complaints, help, frequently asked questions, credit cards, checking accounts, mortgages, loans, bank fees, check cashing,

Error! Using “meta keywords” is meaningless in a while.
Open Graph Protocol

Error! The website does not use the OG (Open Graph) protocol.

Dublin Core
Dublin Core is in use
Underscores in the URLs
Good! No underscore (_) found in the URLs.
Search engine friendly URLs
Good! The website uses SEO friendly URLs.
Checking the robots.txt file
There is robots.txt file.
https://bankcustomer.gov/robots.txt
User-agentDisallowed for the search engines
*
  • /HelpWithMyBankSearch/
  • /search/
  • /hwmb-page-not-found.html


 Social

Social Engagement

No info found.

 Content

Doctype
HTML 5
Encoding
Perfect! The character encoding is set: UTF-8.
Language
We have found the language localisation: ”en”.
Title
Help and Frequently Asked Questions about National Banks from OCC's HelpWithMyBank.gov

Character length : 86

Improve! The website address (title) should be between 10 and 70 characters in length.
Text / HTML ratio
Ratio : 18%

Acceptable! The text / code ratio is between 15 and 25 percent.
Headings
H1H2H3H4H5H6
1013000
Heading structure in the source code
  • <H1> Get Answers
  • <H3> Asset Management
  • <H3> Bank Accounts
  • <H3> Consumer Loans
  • <H3> Credit
  • <H3> Credit Cards
  • <H3> Insurance
  • <H3> Mortgages
  • <H3> Other Topics
  • <H3> FAQ Guide
  • <H3> Consumer Complaint Data
  • <H3> Message from the Director
  • <H3> Need More Help?
  • <H3> Consumer News
Word cloud
  • consumer14
  • occ7
  • credit6
  • complaint6
  • federal6
  • complaints6
  • insurance6
  • banks5
  • customer5
  • gov5
  • protection5
  • assistance5
  • national4
  • associations4
  • act4
  • financial4
  • office4
  • questions4
  • savings4
  • comptroller4
  • file4
  • site4
  • bank4
  • currency4
  • payments4
  • group4
  • general3
  • institutions3
  • data3
  • help3
  • funds3
  • faq3
  • regulator3
  • dictionary3
  • español3
  • search3
  • answers3
  • phone3
  • billion3
  • mortgages2
  • mortgage2
  • home2
  • topics2
  • regulates2
  • news2
  • via2
  • information2
  • cards2
  • late2
  • web2
  • day2
  • handling2
  • fdic2
  • laws2
  • core2
  • dispute2
  • resolution2
  • certain2
  • cfpb2
  • main2
Keyword matrix
wordtitledescriptionsheading
consumer
occ
credit
complaint
federal
complaints
Two Word cloud
  • national banks3
  • federal savings3
  • complaint data3
  • savings associations3
  • customer assistance2
  • occ through2
Three Word cloud
  • federal savings associations2
404 Page
The website has a 404 error page.
Flash content
Good! The website does not have any flash contents.
Frame
Good! The website does not use iFrame solutions.
Images
We found 17 images on this web page.

Good! Every image has an alternative text attributes set on this website.

 Readability

Flesch–Kincaid Grade Level
8.50
Flesch Reading Ease
46.20
Coleman Liau Index
12.00
Automated Readability Index (ARI)
7.70
Dale–Chall Readability
7.30
SMOG Index
11.10
Spache Readibility
5.00
Number of letters
3750
Number of words
689
Number of sentences
99
Average words per sentences
7
Number of syllables
1251
Syllables in words
1254
Average syllables in words
1.82
Number of words in first three syllables
185
Percentage of word / syllables
26.85
Words not in Dale-Chall easy-word list
301
Words not in Spache easy-word list
217

 Technologies

Deprecated HTML elements
Good! No deprecated HTML tags are detected.
Redirection (www / not www)
Error! The web address is accessible with and without www!
Deprecated HTML elements
Good! No deprecated HTML tags are detected.
Printability
Good! The website uses printer-friendly CSS.
Meta Tag (viewport tag, mobile devices)
Error! The meta tag named viewport is missing.

 Speed test

Server response time
The server response time is fast enough.
Table layout
Good! No nested tables found.
Number of HTTP resources
38
Number of source domains
5
Render blocking resources
The elements below are blocking the “above the fold” rendering.
List of render blocking javascript files
  • https://www.bankcustomer.gov/scripts/jquery-1.7.1.min.js
  • https://www.bankcustomer.gov/scripts/css3-mediaqueries.js
  • https://www.bankcustomer.gov/scripts/exit_notice.js
  • https://www.bankcustomer.gov/scripts/Blank_TextField.js
  • https://www.bankcustomer.gov/scripts/jquery.cycle.min.js
  • https://www.bankcustomer.gov/.. /federated-analytics.js?agency=OCC
List of render blocking css files
  • https://www.bankcustomer.gov/css/HelpWithMyBank.css
  • https://www.bankcustomer.gov/css/responsive.css

 Speed test – Javascript

Javascript
Error! Too many javascript files found which slows down the page load on the website.
  • https://www.bankcustomer.gov/scripts/jquery-1.7.1.min.js
  • https://www.bankcustomer.gov/scripts/css3-mediaqueries.js
  • https://www.bankcustomer.gov/scripts/text_resize.js
  • https://www.bankcustomer.gov/scripts/exit_notice.js
  • https://www.bankcustomer.gov/scripts/Blank_TextField.js
  • https://www.bankcustomer.gov/scripts/jquery.cycle.min.js
  • https://www.bankcustomer.gov/scripts/federated-analytics.js?agency=OCC
File size of all javascript files combined
211.76KB
Javascript minifying
You can save 1.5KB (26% compression) on the analysed URL by minifying the javascript files.

 Speed test – CSS

CSS
Good! Just a few CSS files are used on this website.
  • https://www.bankcustomer.gov/css/HelpWithMyBank.css
  • https://www.bankcustomer.gov/css/HelpWithMyBank_print.css
File size of all css files combined
50.77KB
CSS minifying
You can save 15.7KB (32% compression) on the analysed URL by minifying the CSS files.

 Speed test – Compression

Uncompressed size of the of the HTML
24.97KB
Gzip compression
Error! By using Gzip you can save 59.3KB (64% compression) on your site.

 Speed test – Browser cache

Number of static resources (image, JS, CSS)
32
Browser cache
The browser cache is not set correctly for all elements.
URLDuration
https://www.bankcustomer.gov/css/HelpWithMyBank.cssExpiry time is not specified
https://www.bankcustomer.gov/css/HelpWithMyBank_print.cssExpiry time is not specified
https://www.bankcustomer.gov/css/responsive.cssExpiry time is not specified
https://www.bankcustomer.gov/images/button_subscribe.gifExpiry time is not specified
https://www.bankcustomer.gov/images/headers/spot01.jpgExpiry time is not specified
https://www.bankcustomer.gov/images/headers/spot02.jpgExpiry time is not specified
https://www.bankcustomer.gov/images/headers/spot03.jpgExpiry time is not specified
https://www.bankcustomer.gov/images/headers/spot04.jpgExpiry time is not specified
https://www.bankcustomer.gov/images/headers/spot05.jpgExpiry time is not specified
https://www.bankcustomer.gov/images/headers/spot06.jpgExpiry time is not specified
https://www.bankcustomer.gov/images/headers/spot07.jpgExpiry time is not specified
https://www.bankcustomer.gov/images/headers/spot08.jpgExpiry time is not specified
https://www.bankcustomer.gov/images/headers/spot09.jpgExpiry time is not specified
https://www.bankcustomer.gov/images/headers/spot10.jpgExpiry time is not specified
https://www.bankcustomer.gov/images/headers/spot11.jpgExpiry time is not specified
https://www.bankcustomer.gov/images/headers/spot12.jpgExpiry time is not specified
https://www.bankcustomer.gov/images/main_findout.jpgExpiry time is not specified
https://www.bankcustomer.gov/images/main_shadow.jpgExpiry time is not specified
https://www.bankcustomer.gov/images/menu-gray.pngExpiry time is not specified
https://www.bankcustomer.gov/images/occ_logo2-1.gifExpiry time is not specified
https://www.bankcustomer.gov/images/print_view_header.gifExpiry time is not specified
https://www.bankcustomer.gov/images/red_check_big.gifExpiry time is not specified
https://www.bankcustomer.gov/images/search-gray.pngExpiry time is not specified
https://www.bankcustomer.gov/scripts/Blank_TextField.jsExpiry time is not specified
https://www.bankcustomer.gov/scripts/css3-mediaqueries.jsExpiry time is not specified
https://www.bankcustomer.gov/scripts/exit_notice.jsExpiry time is not specified
https://www.bankcustomer.gov/scripts/jquery-1.7.1.min.jsExpiry time is not specified
https://www.bankcustomer.gov/scripts/jquery.cycle.min.jsExpiry time is not specified
https://www.bankcustomer.gov/scripts/responsive.jsExpiry time is not specified
https://www.google-analytics.com/analytics.js2 hours
https://script.crazyegg.com/pages/scripts/0012/5812.js?4243628 hours

 Speed test – Images

File size of all images combined
226.48KB
Image optimisation
You can save 33.3KB (17% compression) by optimising the images below:

 Links

We found a total of 94 different links.
Internal links: 82
External links: 12

External links:

Link text (anchor) Link strength
consumerfinance.gov
FFIEC site
FDIC institution directory
Check Case Status
Thomas J. Curry to Step Down May 5, Keith A. Noreika to Serve as Acting Comptroller of the Currency
Fictitious Notification Regarding the Release of Funds Supposedly Under the Control of the Office of the Comptroller of the Currency
OCC Assesses Penalty Against Wells Fargo; Orders Restitution for Violations of the Servicemembers Civil Relief Act
Office of the Comptroller of the Currency
Department of the Treasury
Careers.occ.gov
USA.gov
No Fear Act

Internal links:

Link text (anchor) Link strength
https://www.bankcustomer.gov/index.html
Main Menu
Toggle Search
Skip to Main Content
About Us
Contact Us
En Español
Dictionary
Site Map
https://www.bankcustomer.gov/.. /index-file-a-bank-complaint.html
A
find answers
Asset Management
Bank Custodians
Collective Investment Funds
Index-linked Certificates of Deposit
More
Bank Accounts
Checks: Cashing
Forgery and Fraud
Funds Availability
Overdraft Fees and Protection
More
Consumer Loans
General Loan Questions
Interest Rates
Refunds
More
Credit
Credit Bureaus
Credit Denials
Credit Reports
Debt Collection
More
Credit Cards
Balance Transfers
Disputes
Fees
Payments and Late Payments
More
Insurance
Credit Insurance
Flood Insurance
General Property Insurance
Private Mortgage Insurance
More
Mortgages
General Mortgage Questions
Home Equity Products
Payments and Late Payments
Reverse Mortgages
More
Other Topics
Who Regulates My Bank?
Can the OCC Help?
FDIC Insurance
Gift Cards
Identity Theft
More
See the most popular FAQs
Review the complete index of FAQ topics
Preguntas más frecuentes
Consumer Complaint Data: 2016
Consumer Complaint Data: 2015
helpwithmybank.gov
Contact the Customer Assistance Group
File a complaint
File an Appeal
File an Appraisal Complaint
Información para el Consumidor
More >>
Consumer News
More >>
Sign Up
Accessibility
Web Privacy Policy
Web Site Policies
Freedom of Information Act
Home
Get Answers
File a Complaint
Additional Information

 Website security

IP
199.83.40.55
External hidden links
Good! No hidden external links found
Looking for eval()
Good! No eval(bas64_decode()) scripts are found
Checking for XSS vulnerability
No XSS vulnerability found
Email encryption
Warning! The website contains at least one unencrypted email address.

 Sites on same ip

helpwithmycreditcard.gov

helpwithmycreditcard.gov

bankcustomer.gov

bankcustomer.gov

helpwithmybank.us

helpwithmybank.us

helpwithmycreditcardbank.gov

helpwithmycreditcardbank.gov

nationalbankhelp.gov

nationalbankhelp.gov

bankhelp.gov

bankhelp.gov

helpwithmymortgage.gov

helpwithmymortgage.gov

bankanswers.gov

bankanswers.gov

helpwithmymortgagebank.gov

helpwithmymortgagebank.gov

 Icons

Favicon
Good! The website uses favicon.

 Typos

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